Zgjidhje të Avancuara për Menaxhimin e Kërkesave dhe Incidentëve
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Dashboard
Central panel i Line Desk provides a complete overview of the status of your tasks and activities. It allows you to monitor tickets, assets, and reports in real-time, improving daily management.
Tickets
Tickets Module allows you to create, manage, and monitor requests or incidents. Define categories, priorities, and statuses for each ticket, ensuring a fast and efficient resolution.
Ticket Calendar
Ticket Calendar Helps organize and track requests in real-time. You can view deadlines, statuses, and assignees for each ticket, making task management easier.
Call Center
Call Center It is designed to manage and log phone communications. It helps improve collaboration and speed up responses to requests.
Assets menu
Assets Module allows you to register, organize, and monitor your company's resources, including their location, category, and status, for better inventory management.
Procurement
Procurement Module helps manage suppliers, purchase requests, and the approval process. It ensures transparency and control over the company's supply sources.
Reports
Reports Module provides advanced tools for data analysis and visualization. You can create reports on tickets, assets, and procurements to identify trends and improve processes.